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“A challenge for servicers can be to go back to an asset decisioning date and figure out what HUD guidelines were in effect at that particular moment in time. Even if guidelines changed, EXOS One Marketplace® brings up the rules that were in place on that date. That makes it easy to verify that the decision made was HUD-compliant.”
Yvette Gilmore, SVP, servicing product strategy
“When we have a servicing partner that utilizes all FHA products with ServiceLink, we take much of the handoffs in communication in-house at to lessen our partner’s hands-on involvement in day-to-day activity.”
Anthony Scotese, VP, product operations, field services
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